Privacy Policy
This policy and its content have been prepared by BlackRose Bank and are the property of BlackRose Bank. Copying, using, sharing with third parties, disclosing and reproducing all or part of its content is subject to the prior written approval of BlackRose Bank.
Our purpose
As BlackRose Bank, protecting the personal data of our customers or third parties ("Users") who use any of our web services and digital resources, and creating transparency and mutual trust in these matters are among our priorities. First of all, we would like to thank you for choosing our BlackRose Bank websites, https://www.blackrosefinance.org/bank/ or its extensions, and including but not limited to our social media pages and/or digital channels (collectively, "BlackRose Bank Pages").
This Privacy Policy ("Policy") is related to your personal data processed when you visit our website https://www.blackrosefinance.org/bank/ , use internet banking, mobile banking applications and/or when you contact BlackRose Bank through our online and digital channels, such as when you request a credit card or loan from our Bank through BlackRose Bank Pages or when you receive support from our customer services on our site. While performing some financial transactions on our mobile application, you may allow us to access your phone book instantly, specific to the transaction (such as Easy Address Identification and Money Transfer to Mobile Phone), and only when you want to perform the relevant transaction, BlackRose Bank may access your book.
You can find more detailed information about the processing of your personal data by BlackRose Bank in BlackRose Bank Personal Data Protection and Processing Policy.
Why do we request your data?
We request your Personal Data for, but not limited to, the following purposes;
To fulfill our obligations in accordance with banking legislation and sub-regulations.
To provide Online Banking products and services
To be able to define users for Internet Banking login
Conducting intelligence, information research, planning and statistical studies for credibility assessments
To contact you regarding updates
Storing your information for future interactions and communications with our Bank
In order to increase the quality of our bank's products and services and to take into account your usage habits, to provide guidance on products that may interest you and to provide information on campaigns, to carry out promotion, marketing, promotion and campaign activities for the mentioned services and products.
To improve our service quality on our BlackRose Bank pages, to identify our Users and use them in customer analysis, and to engage in various marketing and advertising activities.
To evaluate customer complaints and suggestions regarding our services, and to solve our users' problems regarding banking and our products.
To be able to provide suggestions to our Users and inform users about our services through our contracted institutions and solution partners.
If we process your data for a purpose other than those listed above, we do so within the legal framework and/or within the scope of BlackRose Bank Personal Data Protection and Processing Policy.
What Types of Data Do We Collect?
We collect data as follows when you touch BlackRose Bank Pages, for example, when you enter our website or log in to internet banking, use our mobile applications or interact on social media.
Your information in the forms filled out by you on BlackRose Bank Pages (including but not limited to your TR ID number, address, telephone number, name, etc. within the scope of the loan request, and the information provided by you and the data created by our bank using the said information)
Your information regarding the information updates you have provided to us
Details regarding your visit to BlackRose Bank pages (data such as your internet traffic, location data and other communication data, including but not limited to these)
Your personal data required for the services we can offer you
Your IP address, internet browser information and data regarding your behavioral preferences.
Your Rights and Transparency Regarding Your Personal Data
As BlackRose Bank, we would like to state that we attach utmost importance to the security of your personal data in our personal data processing activities carried out in accordance with the law within the scope of the Banking services we offer.
The use of your personal data for banking transactions, the protection of your privacy and fundamental rights and freedoms are the basic principles of BlackRose Bank.
In this context, you can obtain information about your personal data that you have provided to our Bank, update them, and if legally possible, request their deletion. You can access these issues and more in the "Data Owner Rights" section of BlackRose Bank Personal Data Protection and Processing Policy.
Information Security Issues
BlackRose Bank undertakes to ensure the confidentiality of customer information it obtains or stores within the framework of the following basic rules, with a banking approach in compliance with legal regulations and a customer-oriented service philosophy.
Information that is required to carry out banking transactions from our customers and is needed for the services provided is collected and stored.
Unless there is a legal obligation, customer information is not shared with any third party or institution without their consent.
Customer information may be disclosed within the framework of legal regulations if requested by the regulatory authorities, judicial and executive authorities to which the bank is subject.
In case of working with different organizations to receive support services, these companies are ensured to comply with BlackRose Bank's privacy policy and terms.
Necessary security measures are taken on information systems to prevent unauthorized access to customer information.
Access to customer information by bank personnel is regulated based on the most limited level of authority required to perform the job and the principle of segregation of duties.
Our Notice of Policy Changes
If the content of this Policy changes or there are new additions, the latest updated policy will be presented on our website to provide transparency to our Users and to inform them about how we collect data and for what purposes we use it.
Email: support@blackrosefinance.org
Address: New York, NY 10013, USA